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FAQ's
Frequently Asked Questions
1. What do you offer and why should I choose Blue Ridge Energies?
 | Blue Ridge Energies offers propane, heating fuels,
kerosene, diesel fuel, and commercial gasoline. We also employ
trained technicians to provide installation and maintenance services
on our products. Please see the Heating
Fuels or Gasoline Sales
in our Product and Services section of this site for further detail.
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| We offer 24-hour emergency customer
service, which means you have the security of knowing that we’re always there for your needs.
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| Blue Ridge Energies provides an “keep
full delivery” program,
which helps ensure your tank is always full and ready for your use.
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| We offer installation of our showroom products, and we have
hearth products (gas logs, mantels, and inserts) and other gas
appliances (space heaters,
gas grills, etc.) in our Lenoir,
Boone and West
Jefferson showrooms.
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| Convenient payment options are available. We accept MasterCard and Visa, and we provide
financing of
appliances for approved accounts.
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| Our
keep full delivery customers
receive a special price
when their account is paid in full within 30 days of delivery. Check out additional
discounts available to our senior citizens and
our budget billing
program.
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| We own and lease bulk storage of fuel products to
ensure we have ample supplies for our customers. We keep a large supply of fuel oil and propane on hand and are prepared to take care of your
heating and propane needs.
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| Our trained technicians can deliver and install propane appliances purchased through our
showrooms.
We also provide maintenance
services.
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| We work with each customer on an individual basis to
help you find the right energy solutions for your home or business.
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2. What is the price of a propane tank?
| We provide propane tanks to our customers at no
cost although installation fees will apply. Blue Ridge Energies
can also sell tanks to customers who prefer to own their own tank
and take advantage of additional discounts.
Depending
on size, you can expect to pay between $200 and $1,500 for your
tank. (Extra fees apply for under- ground installation.)
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| We also sell fuel oil tanks and
stands. Please
contact your local Blue Ridge Energies
office for pricing and installation. |
3. When can my tank be installed?
| We strive for timely service and are continually scheduling installations.
However, installation times will vary depending on the time of year
you request your tank installation. Summer installations can
usually be scheduled within one or two business days while winter
installations may take as long as three or four weeks. A Blue Ridge Energies
service technician will contact you to determine a day and time
when your tank can be installed. |
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4. Do I have to pay all at once?
5. Do you accept credit cards?
6. Do you have financing available for hearth products and grills?
| Yes, up to $1500 (with approved credit) and at competitive rates. |
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7. How much will it cost to heat my house/apartment/ business?
| There are many variables that affect heating costs. A typical usage pattern can often be determined after using fuel in your current setting for at least one year. Consideration must be made for
weather conditions - mild or severe weather can significantly affect
usage.
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| Heating cost variables include: amount of insulation, number of windows,
and individual usage. Heating cost for gas logs will depend on what they are being used for -
appearance, heating one room, or several rooms. |
8. Where can I sign up for service?
Ashe County – (336) 246-2421
Alleghany County – (336) 372-4646
Caldwell County – (828) 758-4401
Watauga County – (828) 264-3521
Catawba County – (828) 267-9944
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